Terms and Conditions

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Last Updated: 07/08/24

 

Welcome to ‘The Hive Scotland Ltd.’. By accessing or using our website [……], you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

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 1. General Information

 

1.1 Company Name: The Hive Scotland Ltd. 

1.2 Registered Office: 35 North Street 

1.3 Company Registration Number: SC666607

1.4 Email: info@thehivescotlandltd.com

1.5 Phone: 06767242330

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2. Use of the Website

 

2.1 By accessing or using our website, you confirm that you are at least 18 years old, or, if under 18, you have obtained consent from a parent or guardian to use this site.

 

2.2 You agree to use this website in accordance with all applicable laws and these Terms. You must not use the site for any unlawful or fraudulent activity.

 

2.3 We reserve the right to modify, suspend, or discontinue the website (or any part of it) at any time without notice. We will not be liable if the website is unavailable at any time for any reason.

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3. Orders and Payments

 

3.1 Placing an Order: 

When you place an order through our website, you are offering to purchase a product subject to these Terms. All orders are subject to availability and acceptance by us.

 

3.2 Pricing:

Prices are listed on our website and are subject to change without notice.

 

3.3 Payment: 

Payment must be made at the time of ordering via the payment methods provided on the website. Your order will not be processed until payment is received.

 

3.4 Order Confirmation: 

Once your order is placed, you will receive a confirmation email. If you do not receive a confirmation email, please contact us.

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 4. Shipping and Delivery

 

4.1 Delivery: 

We will make every effort to deliver your order within the estimated time frame, but delays may occur due to unforeseen circumstances. We are not responsible for any delays beyond our control.

 

4.2 Shipping Costs: 

Shipping costs will be calculated at checkout and added to your total order cost.

 

4.3 Ownership and Risk: 

Ownership of goods passes to you once we have received full payment, and risk of loss or damage passes to you upon delivery.

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 5. Returns and Refunds

 

5.1 Returns Policy: 

We accept returns in line with our Returns Policy, which can be found here – Returns Policy. You have 14 days from the date of delivery to return an item. Items must be unused and in their original packaging.

 

5.2 Refunds: 

Once we receive your returned item, we will process the refund within 14 working days. The refund will be made to your original payment method.

 

5.3 Exclusions: 

Certain items such as perishable goods, personalised products, or intimate items (e.g., earrings) cannot be returned.

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 6. Intellectual Property

 

6.1 Content Ownership: 

All content on our website, including text, graphics, logos, and images, is the property of The Hive Scotland Ltd. or our content suppliers and is protected by copyright and trademark laws.

 

6.2 Use of Content: 

You may view, download, and print content from our website for your personal, non-commercial use. You must not reproduce, distribute, modify, or sell any content from our website without our written permission.

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 7. Limitation of Liability

 

7.1 General Limitation: 

To the fullest extent permitted by law, The Hive Scotland Ltd. will not be liable for any indirect, special, or consequential damages, including loss of profits, data, or business, arising out of or in connection with your use of our website or products purchased through our site.

 

7.2 Website Accuracy: 

We make every effort to ensure that the information on our website is accurate and up to date. However, we cannot guarantee the accuracy, completeness, or timeliness of any information. You use this website at your own risk.

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 8. Privacy and Data Protection

 

8.1 Privacy Policy: 

Your privacy is important to us. We collect and process personal data in accordance with the GDPR. Please refer to our Privacy Policy [insert link to Privacy Policy] for more details on how we handle your personal information.

 

8.2 Cookies: 

We use cookies to improve your experience on our website. For more information on how we use cookies, please review our Cookie Policy [insert link to Cookie Policy].

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 9. Third-Party Links

 

Our website may contain links to third-party websites that we do not own or control. We are not responsible for the content or practices of any third-party sites. Accessing third-party sites is at your own risk.

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 10. Governing Law

 

These Terms are governed by and construed in accordance with the laws of Scotland. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the Scottish courts.

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 11. Changes to These Terms

 

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to check these Terms periodically. Continued use of the website after changes have been posted constitutes your acceptance of the revised Terms.

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 12. Contact Us

 

If you have any questions about these Terms, please contact us at:

 

The Hive Scotland Ltd. 

Email: info@thehivescotlandltd.com 

Address: 35 North Street, Bo’ness EH51 0AQ

Phone: 06767242330